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THIS IS AN ACTUAL CONVERSATION FROM THE *** HOLES AT MISSINGW-2.COM.

Priority:

High

Type of Issue:

Credit Card Billing

Summary:

No need for your services

Problem Description:

I misunderstood the IRS, and I do not need my W2's. Please cancel my order for the amount of $119.00.

Thank you.

[Grace Sep 23 2010 19:56:23]

Transcript of chat service:

GRACE HILDEBRAND:I need a refund.

Call accepted by operator Victor.

Currently in room: GRACE HILDEBRAND, Victor.

GRACE HILDEBRAND:I misunderstood the IRS, and do not need my W-2s/

Victor:Hi

GRACE HILDEBRAND:My order was kicked back

Victor:Could I kindly get your order number or ssn or username please

GRACE HILDEBRAND:sure my username is xxxxxxxx

GRACE HILDEBRAND:i will get you an order number

GRACE HILDEBRAND:Order Number : XXXXX

Victor:One moment please while I check for you

Victor:Our records indicate that the order was rejected because the AGI (45000) you provided for 2008 does not match IRS records. Kindly call the IRS and get an AGI for for 2005 or 2006 or 2007 or 2008 that they have on record

GRACE HILDEBRAND:I already did

GRACE HILDEBRAND:I didn't file for 2003,04,05 (disc jockey days)

GRACE HILDEBRAND:I'm trying to get that squared away, and I already contacted the IRS

GRACE HILDEBRAND:and they are sending me paperwork so I can file

Victor:agi between 2004 to 2009 will work

GRACE HILDEBRAND:So, I have no need for your services afterall.

GRACE HILDEBRAND:IRS is handling this for me. I do not have an AGI because I didn't file.

GRACE HILDEBRAND:They are sending me past tax forms, thru the Social Security office, my former employers had filed.

GRACE HILDEBRAND:So, I'm good.

Victor:I am not authorized to Handel refunds

Monetary Loss: $119.

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Anonymous
#1056481

I paid October 23.Its 31st still no W2.

I spoke to the rep, who said that it could take "as little as 48 hours".SCAM don't use

Anonymous
Los Angeles, California, United States #730522

I was just about to order w-2's for the last few years. I'm soooo glad I checked them out before entering all my info!! I'll get them somewhere else!

Anonymous
Addison, Texas, United States #719117

Sooo I actually used this site.

It IS 39.99 per year which i told them to put on the site.

I ordered 2 years and got one but the one i really needed.

I called the number in the homepage and asked for a refund for the one I didnt get they gave me a refund for the 2011.

I was miffed since they couldnt find 2011 but I suppose its not really their fault if its not available.

It did in fact help to get the form I needed and not have to call my old boss for it.

good luck everyone!

Anonymous
#674183

I wanted copies of my W2 and tax returns and paid 79 dollars. The request kept getting rejected presumably my name and SSN do not match.

I told them that I am giving them my SSN and name exactly as they appear on my SSN card and I have never had issues with my SSN not matching my (*** it I should know I have been using my and SSN for 40 years). Instead of refunding me, they wanted me to contact the IRS.

But then the reason I did not contact the IRS for those records is because I wanted them quick. They are a scam.

ddoda99
#577454

The missing-w2, never use this site.

They are fraud company, and haven't given document or W2 and charged money and didn't answer.... Ther are totally fraud company.

Don't be cheated.

Anonymous
#558751

NOT A FAN OF THIS COMPANY.

I just used their services today for W-2 reprint. I need local withholding info to resolve an issue from 2007. I received the W2, but it is only federal info, which I could have pulled easily from my federal return. Customer service rep (Victor again) avoided my question and gave me his own response. Refunds dept will not refund me. The answer is that it says on the form that "No state information is available", which they says "implies" that only federal info is included. I argued that it says nothing about Local not being there. OK, so after it is explained it makes sense. But I am the average Joe out there and did not think this way. In my opinion they have a duty to be explicit and not "imply" their conditions.

In hindsight I should have known better than to trust a company with no phone number and pay for service before you receive the service.

I will dispute with Mastercard and see where this goes.

Anonymous
#471551

Missing w2.com is a scam save your money. Go to irs.com :(

Anonymous
#467818

I cancelled my rquest (order # 51568) I found the W2 forms that I was looking for. I charge your fee to my credit card. Will I be crdited this amount?

Anonymous
#465929

missingw-2.com is a good website. I ordered my last 2 year tax return, they sent me everything i need within a few minutes. And their customer support also helpful and availability to help when I had problem on my order.

Anonymous
#443099

I placed an order to recieve a copy of my w2 form emailed to me.On their website they promise that the W2 forms are emailed within 10 minutes, 4 hours later and no W2 forms.

I chated with VICTOR via chat options and he told me the reason I hadnt received my w2 forms was because the IRS web servers were having technical difficulties, but i would recieve it as soon as possible.

I never received my w2 forms.Definitely a SCAM

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